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Downtime

Upstream provider routing issue

Mar 12, 2026 at 11:01am UTC
Affected services
Node01
Node03
Node05
Node06
Node07
Node11
RouterB01
RouterB02
hstprov.com
panel.hstprov.com

Resolved
Mar 12, 2026 at 1:56pm UTC

Cogent has resolved all issues.

Updated
Mar 12, 2026 at 11:16am UTC

One of Cogent's core-routers in SmartDC is malfunctioning. The issue is being investigated by Cogent's on-site team.

Created
Mar 12, 2026 at 11:01am UTC

The changes from yesterday have been implemented correctly on our side, but a change in configuration seems to have occurred on the other side. We are in contact with the upstream provider to resolve the issue as soon as possible.